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Mobile software funding is growing for on-site workers as such technologies are needed for efficient, user-friendly means to boost employee satisfaction and retention rates, especially in the restaurant and foodservice sector and other labour-oriented sectors.
The restaurant industry has an astronomical rate of turnover, and the workers are offered facilities like scooter / other means of transportation, and charging or local pick up zones, but the management is unable to identify the bottleneck of growth in the area, where technology can be helpful in accelerating changes to ease the related processes involved in transportation.
It is not easy to manage a large workforce spread across states, cities, and countries, where the idea is to simplify the cloud-based workflows that can be integrated into the CRMs.
Companies like Skedulo invest in new analytics and machine learning features, especially for the workforce management engine that can help to build support for the company in the form of human resource management, electronic health records, financial management, and payroll system.
Deskless work/service in the area, where the companies are unable to get feasible solutions to buy and install, because most software buying and implementation decisions are made by the employees who are working on the desktop or mobile phones, and they lack the insight to identify the issues of on-site workers.
Technology has been helping employees to work more efficiently, but 80 per cent of the global workers are diskless, and these are mostly overlooked by the technical developers in terms of funding for their requirements and addressing the needs of such workers.
As per the survey conducted by a website, a number of firms want solutions for them, and there is a great opportunity in the sector.
These workers can be found in the agriculture, education, healthcare, retail, hospitality, transportation, logistics, construction, and restaurant sector.
Companies want to invest in increasing productivity and improving the employee experience. A number of firms are looking forward to such options for cost-saving.
A number of innovative technologies are gaining in this sector, like the use of drones and wearables. In the last 5 years, US-based firms invested nearly $3.5 billion in the diskless workforce.
Such types of workers are almost 4 times in size of the current technology market, and they operate in a distracting environment where they cannot make use of mini devices to conduct relevant activities.
Such employee finds it difficult to remain connected, but with the use of smart technologies based on AI, and modification in the designs of tablets, high-speed 5G networks and other devices, they can find ways to remain connected.
A forecast by the Markets Research Future states the mobile workforce management industry may grow to $9 billion by 2022. There is a huge scope of growth as firms want to gain a competitive advantage and capitalize on modern platforms to fulfil customers’ expectations.
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