Lloyds issues memo on staff treatment after flurry of complaints
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LONDON (Reuters) - Britain's biggest domestic bank Lloyds has issued guidelines to branch managers on treating staff fairly, after a rise in complaints to one of its employee unions about working conditions across its dwindling retail network. The memo was sent to managers on Tuesday, union Accord said. The union did not say what the memo advised but said it was in tune with advice to members published on Jan. 20 by the union, which represents around 20,000 Lloyds employees nationwide.Examples..