Many insurance carriers face risks due to scams initiated by cyber data breaches. For example, life assurance offers coverage for the whole life instead of a chosen term like life insurance. It is a tax-free plan, and one can get a claim upon the insured's death. 

Fraud happens when the customer gets a mail stating there is a problem in their policy or they need to update the account. Sometimes, they tell you, "You are the beneficiary of some unknown account," and you can get the money by clicking on the link given in the email.  

Sometimes, the message offers better deals than the one you own, where you are asked to fill in details to modify the policy.

Victims who face insurance takeover suffer from financial loss. Also, they may be asked to change their usernames or passwords, and the beneficiaries may get the proof for a claim.  

How To Spot It?

• Do not trust the firm that calls you from a personal mobile phone or communicates with you through social media or strange emails or calls. 

• If they call, ask them all the details from where they got the information before listening to them or seeking their advice. 

• Never click on the links in emails that offer such a policy.

Banks and financial organisations are implementing multi-level login and multi-layered defence solutions, including combined verifications, risk detections, and authorisations to enable firms to identify customers and detect bad bot attacks. 

The organisations are revising policies and introducing new verifications during account changes or transactions to reassure customers. 

Insurance companies investigate such misconduct or scams by requesting and examining the official records. 

Then, depending on the claim, they seek answers to different questions or get a recorded or written statement from all the involved parties who must describe the incident and the circumstances. Then, they try to get contextual information to know more about it.