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Fixed line fraud

It is one of the fastest-growing phone line hacking tricks. Organised gangs alter the meters set up by telephone companies and take advantage of businesses using dial-through functions to get messages/communications while travelling on the road. 

In such cases, the tricksters hack the phone systems with basic features and ring out premium-rate numbers or expensive international numbers for their clients. 

They target a business that allows workers to call in from outside and use their lines to make phone calls. Often, it requires a PIN, and sometimes, the passwords are not changed from the pre-set codes. As a result, such calls go undetected when the number owner does not know it allows calling premium numbers. 

Nevertheless, when the business is closed for more than a week in the holiday season, the company may not notice any unusual activity until they return to work. 

How Does It Happen?

The fraudsters access the switchboard of the line and sell it to people to make their calls through the number. They may change the plan to a premium plan that supports international calls. 

In some cases, they get a phone line with a fake identity. They have no intention to pay the bills; they use the services and leave it with bad debts.  

How To Reduce the Risks?

  • Change the PIN/passwords frequently, especially when employees are leaving.

  • Restrict access to call provisions use barring plans during holidays.

  • Check the network provider and alert them if you have been excessively charged.

  • Ensure the telephone system is current and has all the security provisions.

  • Conduct audits of the system and ensure the staff in the office is trained to handle any such risks.

Date Published: Sep 12, 2023

Types of fraud

A-Z of fraud

To help understand which fraud you've been affected by, we've categorised them into an alphabetical list.

What is fraud and cyber crime?

Cybercrimes can be of two types. First, it can be cyber dependent, where the fraudsters use online devices to convince the victim to accept their offers.

Advance fee fraud

If you are trying to get a loan for a house or a car, they ask to meet the provider to get the financing arrangement and pay the finder's fee in advance.

Corporate fraud

Corporate frauds can be complicated, committed either by the firm or an individual. Nevertheless, it mostly involves cheating where the employee or the firm.

Individual fraud

There are many types of individual frauds related to advance fees, investments, insurance brokers, bogus tradespeople, Ponzi schemes, pension liberation.

Online fraud

Hence the number of cases of online fraud is increasing each year, and most such cases include – account takeover, direct frauds, or scams related domain names.

Identity fraud and identity theft

The criminal uses the stolen identity of another person living or deceased to conduct unlawful activities like obtaining goods or services in another's name.

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